Österreichische Bundesforste

Federal ForestsFacts #BFF

How the Austrian Federal Forests translated their expertise for social media.

  • Social Organic Campaigning
  • Forestry
  • Brand Awareness
  • +2.227.000

    organic impressions without a paid media budget

  • +41.000

    interactions from the community

  • +4.100

    new followers since the format launched

Problem

How do the Austrian Federal Forests manage to communicate their knowledge even more entertainingly on social media?

The Austrian Federal Forests manage 850.000 hectares of natural land, including 74 of the larger lakes and around 15% of Austria’s forest areas. This gives them extensive knowledge of forest management, natural habitat management and nature conservation. This knowledge shapes the day-to-day work of employees and, in external communications, is intended to become even more visible to a wider public, especially through social media. The aim was to develop an accessible, entertaining format for this.

Strategy

Organic reach through a dedicated format with real expertise and real faces

The Austrian Federal Forests wanted to reach more people, encourage dialogue with their community and show what the organisation is made of. Above all, they wanted to make visible the people who put this knowledge of forests and nature into practice every day.

After all, who could explain forest management, natural habitat management and nature conservation better than the foresters themselves? They know what happens in the forest, what matters and why no two working days look exactly the same.

This is exactly where BFF comes in: Federal Forest Facts. The format delivers knowledge in a concise, easy-to-understand way. With the people who really know their stuff, and insights into their day-to-day work. This is how expertise becomes great social media content: relatable, interesting and with a clear narrative thread.

Implementation

A Reels machine for regular content

Content production system: Around 20 new BFF episodes are created on every filming day.

Authentic characters: Forester Susi and forester Luki appear on camera. They explain the content themselves, talk about their day-to-day work and give the series two familiar faces. This gives BFF a personal side alongside the facts.

Flexibility in content: The recurring structure allows different topics to be covered. This gives the Austrian Federal Forests maximum flexibility in their communications.

Multi-channel strategy: The format has been designed so that it can be published on all social media platforms with a vertical video feed.

Business Impact

In around three months, towards greater visibility and community engagement

Since the launch of Bundesforste Fakten in July 2026, the Austrian Federal Forests have achieved around 2,2 million impressions and more than 41.000 interactions across all channels – around 70% of these are generated by the BFF format. In addition, the community has grown by 4.100 new followers. And people do not just watch: they comment, ask questions and become part of the content. The format makes the work of the Austrian Federal Forests even easier to understand and repeatedly creates opportunities for genuine exchange.

Next step

Here’s how we make an impact

Book a discovery call

Onboarding

Complete a short questionnaire so we can prepare for our conversation.

10 minutes

Discovery call

We meet online to get to know each other and show you what social media campaigns could do for your business.

30 minutes

Proposal

If we’re a good fit, you’ll receive a proposal tailored to your situation.

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