Who is a social community suitable for?

This service is aimed at companies and organisations with an existing social media community that want to offer their followers a dedicated place for exchange and conversation.

Which platform can the social community be set up on?

The social community is set up on the relevant social media platform, provided that your channel has been enabled for the corresponding feature. However, the main channel is WhatsApp.

What is included in Digiknall's service?

The service includes a kick-off, a mini concept and the implementation of the social community. At the end, you will have a set-up community.

Does Digiknall also develop content for the social community?

As part of this service, we develop the mini concept and set up the social community. The ongoing creation and publication of posts, as well as the ongoing management of the community, are not part of the service described.

What happens if the community feature is not available on my platform?

Implementation is only possible if the relevant platform has enabled the corresponding feature for your channel. We check whether this requirement is met before we start.

Social Organic Campaigning

Social Community

We develop and set up a Social Community for your existing social media community.

Start onboarding

At a glance

Kick-off and mini concept for your Social Community
Implementing the community on a platform

The resultA set-up Social Community as a direct space for engaging with and within your social media community.

The benefit of Social Community with Digiknall

For us, social media is a place where businesses and organisations build relationships with their communities. A Social Community makes this contact more direct: people can engage with you and with each other there, react to posts and start conversations with one another.

What we develop in the Social Community

Kick-off

At the outset, we discuss the current situation of your business or organisation and look at your existing social media community. Together, we clarify what role the Social Community should play in your communications and what matters when engaging within the community.

Mini concept

Based on the kick-off, we develop a mini concept for your Social Community. We tailor the community to your existing social media presence and to the people you already reach.

Implementation

We then implement the Social Community on the relevant platform, provided that the appropriate function is available for your channel.

At the end, you will have a set-up Social Community. It provides your social media community with its own space for engaging with you and with one another.

How the Social Community works

Starting point

Kick-off

We discuss your starting point, your existing social media community and the role the social community is intended to play in your communications.

Planning

Mini concept

We develop a mini concept for the social community. It takes your existing community into account and forms the basis for the subsequent implementation.

Implementation

Social Community

We set up the social community on the relevant platform. The prerequisite is that the corresponding community feature is available for your channel.

Häufig gestellte Fragen

A social community is a place on a social media platform where members can interact with one another. Your company or organisation can also get in touch with the community.

Next step

Here’s how we make an impact

Book a discovery call

Onboarding

Complete a short questionnaire so we can prepare for our conversation.

10 minutes

Discovery call

We meet online to get to know each other and show you what social media campaigns could do for your business.

30 minutes

Proposal

If we’re a good fit, you’ll receive a proposal tailored to your situation.